Generative AI to Usher in a New Digital Era in Real Estate and Hospitality
This case study from CapitaLand Investment (CLI) focuses on the rise of generative artificial intelligence (AI), notably ChatGPT, which is transforming sectors such as in real estate and hospitality. From predictive analysis tools, launch of a new Gen AI chatbot for customers, to tapping on machine learning (ML) and computer vision technology to enhance its retail membership programme, CLI is leveraging on AI and ML to sharpen its operations and deliver greater value to its customers and partners.
Wong Hwee Lim
Head of Digital International, CapitaLand Investment
Mr Wong Hwee Lim is the Head of Digital International, CapitaLand Investment (CLI). He is responsible for planning and executing CLI’s digital strategy. He manages the technology requirements of CLI’s global business stakeholders, implements digital solutions and the latest technological innovations such as data analytics and artificial intelligence to drive business outcomes.
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